802 - Unlocking The Legal Front Door: The Key To Visibility, Efficiency, And Sanity

Wednesday, April 22, 2026

12:45 PM - 1:45 PM CT

Location: Marriott Ballroom (4th Floor)

Presented in cooperation with

For legal operations, visibility is power. And whilst solutions like CLM and e-billing provide valuable insights, they only capture part of the picture. True visibility starts at the source: intake.

By creating a legal front door for all requests, teams can finally see what’s coming in, enable self-serve for routine needs, while routing complex work to lawyers. The result: greater visibility, faster turnaround times, and reclaimed bandwidth across the legal department.

In this session, hear from legal operations leaders who will share lessons learned on implementing AI and workflow solutions, from securing stakeholder buy-in and designing effective intake workflows, to driving adoption and measuring success.

Speaker(s)

Jeannine Moran

Global Head of Legal Operations, AI Technology & Enablement
Hitachi Digital, Colorado, United States

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Ann Schlaffman, JD

Managing Executive, Associate General Counsel
Kyndryl
Chicago, Illinois, United States
Midori Vasquez

Legal Operations Manager
Elasticsearch, Inc., Pennsylvania, United States

Sponsor Speaker(s)

Evan Wong

CEO & Co-Founder
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