201 - How Companies Define “Legal Ops”

Everyone says they’re “doing legal ops”, but what does that actually mean? In this session, we’ll break the illusion of a one-size-fits-all model. Through an interactive experience, we’ll decode how legal ops is defined using a 'Definition Lab,' an interactive segment where attendees map their organization’s legal ops posture through live polling and short decision-making scenarios. We present real situations faced by legal teams and participants vote on how they would classify or prioritize each initiative. The results appear instantly via word clouds and heatmaps.

Participants will walk away with concrete takeaways, including:

• a clearer understanding of Legal Ops, where the function is no longer “one size fits all”;
•a personalized map of where their Legal team can influence, own and lead;
•a better ability to distinguish between initiatives that are strategic versus cosmetic;
•a practical vocabulary to articulate their operating model and maturity stage.