902 - Less Tracking, More Acting: How To Put Your Legal Spend Data To Work

Legal departments capture vast amounts of invoice and matter data, but too often it sits unused. This session will explore how legal teams can transform that raw spend data into actionable insights that improve forecasting, budgeting, and law firm performance management.

Through real-world examples, including Chick-fil-A’s journey modernizing its invoice management and legal spend analytics, panelists will show how organizations are turning operational data into measurable improvements. Attendees will learn how legal teams have used automated billing controls, spend dashboards, and benchmarking to reduce invoice errors, accelerate approval cycles, and strengthen financial oversight.

Panelists will share how they measure success, benchmark spend performance across similar companies or matter types, and use those insights to guide smarter resourcing decisions, improve workflows, and deliver better business outcomes.